Refund policy
Refund Policy
Thank you for shopping with us. Please read our refund policy carefully before making a purchase.
1. Returns
We accept returns only for:
- Damaged products
- Incorrect items received
- Defective products
To request a return, contact us within 7 days of delivery with photos of the issue.
2. Non-Returnable Items
We do not accept returns or exchanges for:
- Change of mind
- Wrong size ordered by customer
- Customized or print-on-demand products unless damaged or defective
3. Refund Process
Once your request is approved:
- Refunds will be processed to the original payment method
- Processing time may take 5–10 business days
- Shipping charges are non-refundable unless the mistake was from our side
4. Order Cancellation
Orders can only be cancelled within 12 hours of placing the order. After production begins, cancellations are not possible.
5. Exchange Policy
Exchanges are available only for damaged, defective, or wrong items delivered.
6. Late or Missing Refunds
If you haven’t received your refund yet:
- Check your bank account
- Contact your payment provider
- Contact your bank as processing times may vary
7. Contact Information
For refund or return requests, contact us at: